Personalized direct mail

We print and mail letters, postcards and self-mailers that change from one piece to the next: the name, the offer, the signature, the language. Every step happens here, near Chicago.

The name you type is printed on the letter, the envelope and the reply card.

Est.1927

The salutation on the letter, the name through the envelope’s window and the reply card, all printed from one list. The names are specimens, not customers.

What can be personalized on a mailing?

Almost any printed field can come from your list: the name and address, the salutation, the signature, a paragraph or an offer, a photograph or a map, the amounts on a reply card, the language. Each is set up once and printed on every piece from the same run.

View project gallery

What is variable data printing?

Variable data printing is printing in which part of the page changes from one piece to the next, taken from a list: a name, an address, a paragraph, a picture. Printers call it VDP. The press reads each record and prints that piece, one after another, in one run.

Inkjet heads printing addresses on a mailing run at United GMG

One letter, every name.

A specimen list of three rows and the letter it prints. The names are specimens, not customers.
NameSalutationVersion
Rosa AlvarezDear Rosa Alvarez,A
Daniel OkaforDear Daniel Okafor,B
Elin LindqvistDear Elin Lindqvist,C
Your nameDear you,yours

Three versions, one job: when one group should read a different paragraph, we set up a version for each group and proof it once.

  1. Step 1.Send us the list as a spreadsheet, and the letter or the artwork.
  2. Step 2.We set up each version and each variable field, then send you a proof to approve.
  3. Step 3.We clean the list: addresses checked, movers updated, duplicates removed.
  4. Step 4.We print the shells, then print each piece from the list on the digital press or the inkjet line.
  5. Step 5.We fold, insert, sort and hand the trays to USPS. Postage is prepaid on our permit or yours.

Does personalization cost more per piece?

Not much, per piece. Address standardization, NCOA and de-duplication are included in our per-piece prices; versions add setup for each version, proofed once; variable names and offers add a modest per-piece cost. The quote fixes the number before any work starts.

Postage is separate. It is prepaid to USPS before the drop, on our permit or on your own permit, and passes through at cost. Quotes itemize on request.

The cost math behind a mailing: direct mail marketing pricing and the calculator. The service itself: direct mail printing and mailing.

A roll of USPS Forever stamps beside blank envelopes at United GMG
Postage prepaid before the drop, on our permit or yours.

What changes, and what it adds

What you personalize, where it happens, and what it adds. The quote carries the figures.
What changesWhere it happensWhat it adds
The name and address, letter and envelopeThe list, then the inkjet line or the pressIn the per-piece price
The salutation or the signatureThe setup, then the pressA modest per-piece cost
A paragraph, an offer or the languageOne file per version, proofed onceSetup per version, little per piece
A photograph or a mapThe setup, then the pressMore per piece, quoted with the job
The reply cardThe same list, the same runQuoted with the letter

How should we segment the list?

Segment by what you know about each reader and can print: last gift, renewal date, the agent or representative, the language, the town. Each segment becomes a version or a variable field. Targeting is the list; personalization is the piece. Either way we clean the list before every drop.

  • United GMG team members at a production computer at the Mount Prospect plant

    Your own list

    Your customers, donors or members, with what you know about them. Send it as a spreadsheet; we tell you which columns we need.

  • An operator at the paper folder at United GMG with USPS trays behind

    A purchased list

    For new business, a purchased list chosen by area, industry or household. It carries fewer fields, so the versions do more of the work.

  • United GMG van loaded with full USPS mail trays at the plant dock in Mount Prospect

    Cleaned before every drop

    Addresses checked, movers updated through NCOA, duplicates removed, before we print a single piece: our data management work, and the thinking behind data-driven direct mail.

Printed, personalized, inserted and mailed in one facility

Variable data printing services, inserting and mailing at 1864 S Elmhurst Rd in Mount Prospect, Illinois, where we have printed since 1927, with the trays handed to USPS at our own dock for delivery nationwide. All of it is part of our direct mail services.

Hours
Monday–Friday, 8:30 AM–5 PM
The plant
1864 S Elmhurst Rd, Mount Prospect, Illinois

Common questions about personalized mail

What is personalized direct mail?

Printed mail in which the name, the message or the picture changes for each reader, taken from a list: a personalized letter, a postcard with the reader’s own street on it, a reply card with the name filled in.

How does variable data printing work on a letter?

The letter is set up once with fields where the variable text goes. The press reads your list and prints each letter with that record’s name and paragraph, one after another, in the same run.

Can the reply card and the envelope be personalized too?

Yes. The reply card prints with the reader’s name and address from the same list, and the envelope carries the address through its window or printed on the face.

How do we send you the data?

A spreadsheet with one row per reader and one column per field. Tell us which column is which; we set up the merge and send a proof of each version before anything prints.

Do you check the list before you mail?

Yes. Before every drop we check each address, update movers through NCOA, and remove duplicates.

How do we start?

Send the letter and the list, or tell us what you have. We quote the printing, the personalization, the mailing and the postage, itemized on request, and fix the day your mail goes out.

Reply cards being loaded into a tray at United GMG
Reply cards on their way to the inserter.

Tell us what should change from piece to piece.

Send the letter and the list, or just the counts. The quote covers printing, personalization, mailing and postage, itemized on request, and fixes the day your mail goes out.

847.588.7600

Monday–Friday, 8:30 AM–5 PM · 1864 S Elmhurst Rd, Mount Prospect, Illinois

  1. Step 1.We set up each version and each variable field, then send you a proof to approve.
  2. Step 2.We clean the list: addresses checked, movers updated, duplicates removed.
  3. Step 3.We print, personalize, insert and hand the trays to USPS on the day the quote fixes.

If the form does not load, call 847.588.7600. More about us: About United GMG · The quote page.